Terms of service

Terms of Service — The Sunday Pantry

Welcome to The Sunday Pantry. Throughout the site, the terms “we”, “us” and “our” refer to The Sunday Pantry.

We operate this store and website, including all related information, content, features, products and services (the “Services”), to provide you with a thoughtful and curated shopping experience.

These Terms of Service, together with any policies referenced within them (including our Privacy Policy and Returns & Refunds Policy), outline your rights and responsibilities when using our Services.

By accessing, browsing, or purchasing from our store, you agree to be bound by these Terms. If you do not agree, please do not use our Services.


SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least 18 years of age or have permission from a parent or guardian.

You agree to provide accurate, current, and complete information when making a purchase or creating an account.

You are responsible for maintaining the confidentiality of your account details and for all activity under your account.


SECTION 2 – OUR PRODUCTS

We take care to present our products as accurately as possible. However, colours and presentation may vary slightly depending on your device or display settings.

As many of our products are handmade or prepared in small batches, slight variations may occur. These are part of the nature and charm of our products.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit quantities per order
  • Update product descriptions without notice

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase.

All orders are subject to acceptance. We reserve the right to accept or decline any order at our discretion.

Once your order is confirmed, we may not be able to accommodate changes or cancellations.

If we need to cancel or amend an order, we will contact you using the details provided at checkout.

All purchases are subject to our Returns & Refunds Policy.


SECTION 4 – PRICING AND BILLING

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

Prices do not include shipping or applicable taxes unless specified.

We reserve the right to change prices, promotions, or product availability at any time without notice.

You agree to provide accurate payment and billing information and authorise us to charge your selected payment method.


SECTION 5 – SHIPPING AND DELIVERY

Delivery timeframes are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs, or events outside our control.

Once your order is dispatched, responsibility passes to the carrier.


SECTION 6 – INTELLECTUAL PROPERTY

All content on this site — including text, images, branding, and design — is owned by The Sunday Pantry or its licensors.

You may not reproduce, distribute, or use any content without our prior written permission.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or services.

These are provided “as is” and we are not responsible for their performance or use.


SECTION 8 – THIRD-PARTY LINKS

Our site may include links to third-party websites.

We are not responsible for the content, accuracy, or practices of these sites.


SECTION 9 – SHOPIFY PLATFORM

Our store is hosted by Shopify.

All purchases are made directly with The Sunday Pantry. Shopify is not responsible for any transactions between you and us.


SECTION 10 – PRIVACY

Your personal information is handled in accordance with our Privacy Policy [INSERT LINK].

By using our Services, you consent to the collection and use of your information as outlined in that policy.


SECTION 11 – FEEDBACK

If you submit feedback, reviews, or suggestions, you grant us permission to use this content for business purposes, including marketing.


SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been placed.


SECTION 13 – PROHIBITED USES

You may not use our Services for unlawful or harmful purposes, including:

  • Violating laws or regulations
  • Infringing on intellectual property
  • Transmitting harmful code or spam

We reserve the right to terminate access if these Terms are violated.


SECTION 14 – TERMINATION

We may suspend or terminate access to our Services at any time if these Terms are breached.


SECTION 15 – DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” and “as available” without warranties of any kind, except as required under Australian Consumer Law.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, The Sunday Pantry is not liable for any indirect or consequential loss arising from your use of our Services or products.

Nothing in these Terms excludes your rights under the Australian Consumer Law.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless The Sunday Pantry from any claims arising from your breach of these Terms or misuse of our Services.


SECTION 18 – SEVERABILITY

If any provision is found to be unenforceable, the remaining provisions will remain in effect.


SECTION 19 – ENTIRE AGREEMENT

These Terms, along with our policies, form the entire agreement between you and The Sunday Pantry.


SECTION 20 – GOVERNING LAW

These Terms are governed by the laws of Queensland, Australia.

You agree to submit to the jurisdiction of the courts of Queensland.


SECTION 21 – CHANGES TO TERMS

We may update these Terms from time to time.

Continued use of our Services constitutes acceptance of any changes.


SECTION 22 – CONTACT

For any questions regarding these Terms, please contact:

The Sunday Pantry
Email: hello@thesundaypantry.com.au
Address: Sunshine Coast, Australia 
ABN: 80 681 359 688